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Website Optimization Tips for Competitive Socializing and Eatertainment Brands

Your website is one of your most powerful sales tools. Whether you run a bowling alley, golf sim, arcade, or competitive socializing venue, your site should not only look good—but guide visitors to book, reserve, or inquire. In this post, we’ll break down actionable strategies to improve your website’s conversion rate, inspired by our experience designing websites for top venues like Lucky Strike, SPIN, and Dreamland.

Industry
Locations using REX
Reservation Increase
Guests per day

Start with a Strong First Impression: Video is Everything

When someone lands on your website, the first few seconds are critical. Your homepage should immediately showcase what it’s like to be at your venue. A high-quality video loop—around 15 seconds—is one of the best ways to capture attention.

🎥 Pro Tip: Hire a professional to capture real footage of guests enjoying your space—showing food, drinks, and activities. Skip the cheesy stock footage. Authenticity wins.

Leverage User-Generated Content for Social Proof

Beyond your polished hero video, mix in real customer content throughout your site. Reposting TikToks, Instagram reels, or photos from guests helps create an authentic and relatable experience.

📱 Why it matters: People trust other people. Seeing real parties, birthdays, or night outs at your venue helps potential guests visualize themselves there.

Prioritize Simplicity: Make Information Easy to Find

The best websites are simple and intuitive. Visitors should find critical information—hours, menus, pricing, and activity options—without hunting.

Menu Access: Don’t make people download multiple PDFs. Use tabs or dropdowns so users can easily switch between brunch, drinks, or party packages.

Activity Pricing: Be clear about pricing—per lane, per person, or hourly rates. Transparency eliminates booking friction.

Guide Users with Clear Calls-to-Action (CTAs)

One of the most common mistakes? Vague or scattered CTAs. Avoid generic buttons like “Learn More.” Instead, focus on one main CTA repeated throughout the site:

  • Book Now
  • Plan Your Visit
  • Reserve Your Spot

🎯 Rule of Thumb: Stick to one prominent CTA that leads guests into your booking flow—whether it’s for casual visits, group parties, or full buyouts.

Seamless Booking Experience is Non-Negotiable

Many venues lose potential customers during the reservation process. If clicking Book Now sends users to a clunky third-party system, you risk losing the booking.

Solution: Ensure your booking platform feels like an extension of your website. Consistent branding, easy navigation, and mobile optimization are key.

💡 Pro Tip: Walk through your own booking flow—on both desktop and mobile—to catch confusing steps or frustrating glitches.

Mobile Optimization is Mandatory

With 70% or more of traffic coming from mobile devices, your website needs to be more than mobile-friendly—it must be mobile-optimized for booking.

📱 Checklist:

  • Big, clickable buttons
  • No side-scrolling
  • Lightning-fast load times
  • Fully functional booking flow on mobile

Keep Your Website Fast

Website speed is a hidden killer of conversions. Large video files or uncompressed images can slow your site down, especially on mobile.

🛠 Tools to use: Regularly check your site speed using Google PageSpeed Insights and optimize accordingly.

Treat Your Website Like a Salesperson

Your website is your 24/7 salesperson. It should:

  • Represent your venue’s vibe and experience
  • Make it easy for guests to understand your offerings
  • Seamlessly convert curiosity into reservations

How to Start Improving Your Website Today
  1. Audit your site: Pretend you’re a guest. Find 3-5 things that annoy you or cause friction.
  2. Prioritize fixes: Tackle the biggest pain points first—menu access, mobile booking issues, or slow load times.
  3. Iterate and measure: Make changes, track results, and improve over time. Data removes the guesswork.

Example of a Great Venue Website: Atomic Golf

Atomic Golf’s website nails many of these principles:

✅ Clear Book Now CTA
✅ Engaging action reel video
✅ Clean menus with tabs for easy navigation
✅ Social proof and testimonials
✅ Timely promotions tied to events
✅ Seamless booking powered by Rex

Bonus: They even added a subtle 10% off promo at the bottom—not intrusive but available if guests want it.

Final Thoughts

Optimizing your website is one of the easiest ways to drive more revenue without increasing prices. Every small tweak—clear CTAs, mobile-first design, faster load times—removes friction and nudges guests closer to booking.

Ready to upgrade your website experience?

Start by auditing your site from a guest’s perspective, and remember: Your website is your best salesperson—treat it like one.

Joshua Sadigh
Co-Founder
The Field

Playbooks for venue operators looking to make daily work more efficient and profitable.

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